Your CRM is already full of leads you paid for. Hayes Systems pairs proven email outreach with the latest in voice automation provided by Retell AI, turning forgotten contacts into appointments on your calendar. Our Massachusetts-based team delivers measurable results with no software changes and nothing to learn.
Every contact in your database cost real money. Then they went quiet, and the follow-up stopped. The acquisition cost is spent. The opportunity isn't.
Multiply that by the contacts sitting untouched in your CRM and you'll see the inventory you're ignoring while paying for new leads.
Consumers need five or more touches before they engage, and the gap between those two numbers is where deals go to die.
The lead who went quiet didn't leave the market. Somebody earns that relationship - follow-up decides whether it's you.
Most services dial your list cold and bill you for phone connections. We took the model apart and kept only what works for the lead.
The whole list gets called, whether anyone asked or not. Whoever picks up gets the pitch on the spot.
Nothing dials until a lead replies and agrees to a call. Leads may respond and book at any time during the campaign.
You pay when a phone connects. Whether an appointment ever comes out of it is your problem.
You pay $60 when an appointment lands on your calendar and nothing else.
A cold call is a now-or-never ask. Pressure on the lead, missed calls, unknown numbers nobody answers.
We send each lead 3 emails spread out over about a week all worded like a friendly invitation from your follow up team. Leads book at their own pace and are encouraged without being spammed.
Buy the platform, learn the platform, keep paying for the platform.
Nothing to adopt. We run through the CRM and calendar you already use and our connections to them are securely removed at closeout.
This isn't another platform to configure because we run the entire sequence and appointments are booked automatically into your calendar. Here's the whole process:
Connecting us to your apps is as simple as sending us an API key from your CRM using our secure portal and clicking an authorize button to link your calendar. We never modify your data and deactivate all links at closeout to keep you safe. CSV uploads work also.
We work every lead on your list older than 90 days, automatically filtering out invalid entries. Smart pacing means we reach leads at favorable times and days, boosting engagement. Friendly, personal messaging and strict per lead outreach rules prevent burn and protect your reputation. No spam, ever.
Leads who want to talk get booked straight onto your calendar through your booking software, automatically, during the call.
Nothing we do is cold. We work lists your business already has a relationship with, a call only happens after that person replies YES in writing, Opt-outs and the recordkeeping behind them are our responsibility, handled before anything sends. The full picture is on our compliance page.
"Evelyn", the name given to our AI agent that books appointments, only calls leads who explicitly asked for the call and she opens every conversation by saying she is an AI assistant. Her job is narrow: get the appointment booked. If a lead asks something she cannot know, like whether a specific house is still for sale or what a home might be worth, she says she doesn't have that information and an appointment with you would be a great way to get those answers. Every call is recorded and transcribed so you can hear exactly what was said. Evelyn runs on Retell AI, and you can hear the platform for yourself with their live demo.
Every message is personalized and reads as a friendly check-in from your follow-up team, not an impersonal marketing blast. Each lead receives a maximum of 3 emails, each 3 days apart, during a campaign - and no matter how many teams work the same lead, it gets one outreach attempt from us every 6 months. This prevents leads on multiple lists from ever being spammed, and protects both your reputation and ours.
Older is our specialty: three months quiet is the minimum age we work (fresher leads belong to your own follow-up), and the sweet spot runs from there to a couple of years. Request a campaign and we will tell you honestly what yours is worth before anyone commits.
Only in the safest way: a revokable read-only connection for Follow Up Boss, kvCORE, LionDesk, HubSpot, and Pipedrive. If your CRM is elsewhere, a CSV export works fine and we have a secure upload method for that. Either way we handle duplicates, dead numbers, inactive emails, and junk entries on our side. Our closeout procedure includes the deactivation of any CRM and calendar link and the deletion of a CSV export for safety.
You can, and some agents try. The pieces exist: email tools, texting apps, automation builders, even AI calling platforms. The hard part isn't any one piece; it's making them all work together. Automations break quietly: a CRM changes its export format, a scheduling link expires, a messaging platform tightens its rules, and the workflow you set up in January is silently doing nothing by March. Someone has to notice, diagnose, and fix it every time, forever. That is a second job, and it is the job we actually do: our sequences are monitored, and when something drifts we fix it before you hear about it. You would also be taking on the compliance side yourself, as the sender of record: consent records, opt-out suppression, calling-hour rules. Build it yourself and you own the maintenance. Work with us and you never think about it; appointments just land on your calendar.
Fast enough that momentum never dies. Industry research puts a big premium on responding within the first hour, and our median reply goes out in about a minute: when a lead says yes, the next question (picking a time) is already on its way. Old leads who finally raise a hand get the same urgency a brand new inquiry would.
Good, keep them on new leads. We work the opposite end: the old list that never gets called because fresh inquiries always win the hour. Every appointment lands on your agents' calendars through your own booking software, with the confirmation email and a reminder already on the way, so the handoff feels like any appointment your team would have set itself.
Just a calendar our assistant can book appointments into. If you use Cal.com, Calendly, or GoHighLevel, we email you a link, you press authorize, and you're done. Use something else? You don't have to switch: a free Cal.com calendar works alongside whatever you have.
An appointment booked by us that lands on your calendar. Invoices go out weekly while the campaign runs and you are billed automatically so there's nothing to chase.
Email us and tell us which appointment no-showed. We refund it to your card. You never pay for an appointment that didn't happen.
Homes sell year-round, but the market peaks April through June and slows about a third by January. A fall or winter campaign still books appointments, and it means your pipeline is built before the March ramp, when buyer activity jumps about a third in a single month.
We currently provide only lead reactivation to real estate teams. We are a company with a focus on quality and not quantity. As we become more experienced we hope to bring more useful services to market.
Yes. A monthly retainer monitors your list and activates campaigns when enough new leads age into workability. Retainers enjoy a reduced price per appointment and continual hands off lead reactivation for one monthly fee.
A full reactivation program in one campaign: your old leads re-engaged and booked straight onto your calendar.
We'll reach out to the email you provided.